Privacy Policy
How Shivayexch collects, uses and protects your personal information. Your trust is sacred to us.
Last updated: 22 August 2026
On this page
1. Introduction
At Shivayexch, protecting your privacy is a responsibility we take seriously. This Privacy Policy explains what information we collect when you use shivayexch.live, why we collect it, and how we keep it safe. By using the platform you agree to the practices described here.
2. Information we collect
- Account details you provide at sign up, such as your name, mobile number and (optionally) email address.
- Transaction information relating to deposits, play and withdrawals, used to operate your wallet and process payments.
- Verification information that we may request to confirm your identity and age for security and compliance.
- Technical data such as device type, browser and general usage information collected automatically to keep the service secure and improve it.
3. How we use your information
- To create and manage your Shivayexch account and process your transactions.
- To provide customer support and respond to your requests on WhatsApp.
- To keep the platform secure, prevent fraud and enforce our Terms.
- To send you relevant offers and service updates, where permitted, and to comply with legal obligations.
4. Sharing & disclosure
We do not sell your personal information. We may share it only with trusted payment and technology partners who help us operate the service, and only to the extent necessary — or where required by law, regulation or a valid legal request. All partners are expected to handle your data securely and confidentially.
5. Data security
We use bank-grade encryption and appropriate technical and organisational measures to protect your information against unauthorised access, alteration or loss. While no online service can guarantee absolute security, we work continuously to safeguard your data and your funds.
6. Cookies & local storage
Shivayexch uses minimal cookies and browser local storage to keep the site working, remember your preferences and power on-page tools such as the Mantra Counter (which stores your daily count only on your own device). You can clear this data at any time through your browser settings.
7. Your rights & choices
- You may request access to, correction of, or deletion of your personal information, subject to legal and operational requirements.
- You may opt out of promotional messages at any time.
- To exercise any of these rights, simply contact us on WhatsApp.
8. Data retention
We retain your information for as long as your account is active and thereafter only as long as necessary to meet legal, regulatory, security and legitimate business purposes. When no longer required, data is securely deleted or anonymised.
9. Contact us
If you have questions about this Privacy Policy or how your data is handled, please reach us on WhatsApp or through our Contact page.
Your data, protected. We never ask for your full password or OTP. Keep your login details private and be cautious of anyone who requests them.